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98ef FAQ – Get Your Questions Answered

Everything Pakistan players commonly ask about 98ef — deposits in PKR, withdrawals, bonuses, cricket betting, slots, account security and more. Find your answer below.

Account
Login & profile
Deposits
PKR payments
Withdrawals
Cashing out
Bonuses
Offers & promos
Sports Betting
Cricket & more
Games
Slots & casino

About This Page

Quick Answers for Pakistan Players

Whether you just signed up or have been playing on 98ef for a while, there are always a few things worth knowing clearly. This FAQ page collects the questions we hear most often from players across Pakistan — covering everything from how to fund your account using JazzCash or Easypaisa to how bonuses work, how long withdrawals take and what happens when you have a problem logging in.

We have organised the questions by topic so you can jump straight to what you need. If you cannot find an answer here, the 24/7 live chat support team is always available directly through the platform. Use the category links above or scroll through the sections below.

All amounts on 98ef are in PKR. Deposits and withdrawals are processed through JazzCash, Easypaisa, Raast, bank transfer and mobile wallets. No currency conversion is needed for Pakistan players.

Still Need Help?

Our support team is available around the clock. If you do not find your answer in the FAQ, reach out via live chat directly on the platform.

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Email Support
support@98ef.pro
Account & Login
Registration, login, verification and profile settings

Creating an account takes under two minutes. Click the Register button, fill in your mobile number or email address, set a password and complete the OTP verification sent to your registered contact. Once verified, your account is active and ready to use. Make sure all details you provide are accurate — they will be used for identity verification when you request your first withdrawal.

No. 98ef operates a strict one account per person policy. Duplicate accounts are identified during routine checks and may be closed, with balances forfeited. If you think you accidentally registered twice, contact live chat support straight away so the team can sort it out without affecting your main account. Sharing accounts with family members or friends is also not allowed.

Identity verification is required before your first withdrawal. You will need to upload a clear copy of your CNIC (front and back) and a selfie for face matching. The process is straightforward and is reviewed by the support team typically within a few hours. Having your CNIC details match exactly what you entered at registration speeds things up considerably.

On the Login page, click Forgot Password. Enter your registered mobile number or email and an OTP reset link will be sent to you. Follow the instructions to set a new password. The link expires quickly for security reasons, so use it promptly. If you have lost access to your registered contact details, reach out via live chat with your CNIC details for assisted recovery.

Contact live chat support to request a contact detail update. For security, you will be asked to verify your identity before any changes are made. It is important to keep your registered mobile number current — OTP codes for login verification and password resets are sent there, and an outdated number can complicate account recovery significantly.
Deposits & Payments
PKR funding methods, limits and processing times

98ef supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets. All deposits are processed in PKR so there are no currency conversion fees or hidden charges. The full list of available methods and their respective minimum amounts is available on the Deposit page.

JazzCash and Easypaisa deposits typically reflect in your 98ef account within seconds of the transaction being confirmed on your mobile wallet. If a deposit does not show after two to three minutes, take a screenshot of your transaction receipt and share it with live chat support — the team can manually verify and credit the amount quickly.

Minimum deposit amounts are kept accessible for players at all budget levels in Pakistan. The exact minimums vary slightly depending on the payment method selected. Visit the Deposit page for the current minimum and maximum amounts per method. 98ef does not charge a deposit fee on any supported payment channel.

First, confirm that the transaction was completed successfully in your JazzCash, Easypaisa or banking app. If your wallet shows the money has left but nothing has appeared in your 98ef balance after five minutes, contact live chat support immediately. Provide the transaction ID, amount, date and time and the payment method used. The support team will trace the transaction and resolve it.

No. All deposits must be made from a payment account that is registered in your own name. Third-party deposits are not accepted and may be reversed. This rule is in place to protect your account and ensure that withdrawal payouts can only go back to verified accounts in your name. Using your own JazzCash or Easypaisa account linked to your own CNIC is the safest and fastest way to fund your account.
Withdrawals
Cashing out your PKR winnings

Log in to your account and go to the Withdrawal section in your account dashboard. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. If you have not completed KYC verification yet, you will be prompted to do so before the request is processed. Withdrawals are paid out to accounts registered in your own name only.

Most withdrawals are processed within a few hours once the request is approved. JazzCash and Easypaisa payouts tend to arrive the fastest. Bank transfers may take a business day depending on your bank. VIP members at higher tiers benefit from priority withdrawal processing which speeds things up further. If your withdrawal has not arrived within 24 hours of approval, contact live chat support with your withdrawal reference number.

Withdrawals can be declined for a few reasons: KYC verification is incomplete, the payment account name does not match your registered name, active bonus wagering requirements have not been met, or there is a pending security review on the account. The support team will notify you of the specific reason and what is needed to resolve it. Most issues are straightforward to fix once identified.

Yes, minimum and maximum withdrawal amounts apply and vary by payment method. These are displayed clearly in the withdrawal section of your account dashboard. Higher VIP tiers come with increased withdrawal limits. If you need to withdraw an amount above your current limit, your VIP account manager or live chat support can advise on the options available.
Bonuses & Promotions
Welcome offers, reload bonuses and wagering requirements

98ef offers a welcome bonus for new registrations. The current offer, including the bonus amount and any deposit match percentage, is listed on the Promotions page. Bonus terms including minimum deposit, wagering requirements and expiry are stated clearly with each offer. Always read the terms before opting in so you know exactly what is required to convert the bonus to withdrawable funds.

A wagering requirement (also called a playthrough requirement) is the number of times you need to bet a bonus amount before the winnings from it become withdrawable. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place PKR 20,000 worth of qualifying bets before the bonus converts to real withdrawable funds. Specific games may contribute different percentages toward meeting the requirement — slots typically contribute 100% while live casino games may contribute less.

If you have an active bonus on your account, withdrawing before completing the wagering requirement will typically result in the bonus and any associated winnings being removed. Your original deposit amount may still be withdrawable depending on the specific bonus terms. If you are unsure about the status of an active bonus before requesting a withdrawal, check with live chat support first — they can tell you exactly where you stand.

Active promotions are always listed on the Promotions page with their expiry dates shown. Once you are logged in, your account dashboard also shows any bonuses that are currently active on your account along with their expiry and remaining wagering progress. Promotions that have ended are removed from the page automatically.
Sports Betting
Cricket, PSL, football and live in-play markets

Yes, PSL is one of the most popular betting categories on 98ef. Markets are available before each match and update live during play. You can bet on match winner, top batsman, total runs, fall of wicket, over-by-over totals and a range of other markets. In-play odds update ball by ball during PSL fixtures so you can react to what is happening on the pitch in real time.

Beyond cricket — which covers T20 internationals, Test matches, ODIs and PSL — you can also bet on football leagues and international matches, as well as Esports events including popular titles with competitive tournaments. The full betting menu is available under the Bet section once you are logged in.

In-play betting lets you place bets on a match while it is in progress. Odds change in real time based on the current game situation. For cricket, this means you can bet on what will happen in the next over, who will take the next wicket or whether a batsman will reach a milestone — all while the match is live. Your betting slip updates automatically and bets are accepted instantly as long as the market is open and odds have not changed since you clicked.

Yes, accumulator bets combining multiple selections are supported. Adding multiple events to your bet slip and selecting the accumulator option combines their odds, which can significantly increase potential returns. Each selection in the accumulator must win for the bet to pay out. Minimum and maximum accumulator stake amounts are shown in the bet slip when you build your selection.
Slots & Casino Games
Online slots, live casino and game lobby

98ef offers hundreds of online slots from leading game providers, a full live casino with real dealers running Baccarat, Roulette and Blackjack tables around the clock, and a game lobby with additional titles. Whether you want a quick spin on a slot or prefer the feel of a real casino table from your phone, it is all available. Browse the full selection at Game Lobby.

All slots on 98ef use certified Random Number Generator (RNG) software from established game providers. This means every spin result is generated independently and cannot be predicted or influenced by the platform. Live casino games are streamed from professional studios with real dealers and real playing cards or roulette wheels — there is no digital result generation involved. The house edge for each game is determined by standard industry rules and is the same for every player.

Yes. The entire 98ef platform including all slots, live casino tables and the sports betting section is fully optimised for mobile. It works on Android and iOS through any modern browser — no app download is needed. The mobile interface is designed with Pakistan's network conditions in mind, loading quickly on 4G and performing reasonably well on slower connections too.

Minimum bet amounts vary by game but most slots allow very small stakes per spin, making them accessible at different budget levels. The minimum and maximum bet range for each game is shown in the game interface before you start playing. You can also filter the game lobby by stake level to find games that suit your session budget.
VIP Programme & Responsible Gaming
Loyalty rewards, limits and player wellbeing

The 98ef VIP programme rewards regular players with points earned on every bet placed — whether on slots, live casino or sports. As you accumulate points your tier advances, unlocking better benefits including higher withdrawal limits, faster processing, dedicated account managers, exclusive reload bonuses and special event access. Full details of each tier and what it offers are on the VIP page.

Yes. 98ef encourages responsible gaming and supports players who want to set personal limits. You can request daily, weekly or monthly deposit limits or loss limits by contacting live chat support or through your account settings. Setting limits is a straightforward and sensible way to keep your gaming within a budget you are comfortable with. You can also request a temporary account cooling-off period if you need a break.

If you feel your gaming habits are affecting your finances, relationships or daily routine, take it seriously. 98ef's responsible gaming tools let you set limits, take a break or self-exclude. Contact live chat and ask for a cooling-off period — no questions asked. You can also read practical self-management guidance on the Responsible Gaming page. Gaming should always be entertainment, not a financial strategy or a way to manage stress.

No. 98ef is strictly for adults aged 18 and over. Age verification is part of the KYC process and accounts found to be operated by minors are closed immediately. If you are a parent or guardian concerned about underage access, contact support and the team will assist. Please use available parental controls on shared devices to prevent underage access to online gaming platforms.

Why 98ef

What Makes 98ef Different

Six reasons Pakistan players keep choosing 98ef for their sports betting and casino experience.

Pakistan-First Payments

Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast and bank transfer. No conversion fees, no foreign accounts needed — everything works the way it does in Pakistan.

Live Cricket & PSL Betting

Ball-by-ball in-play markets for PSL, T20 internationals and all major cricket series. Odds update live so you can bet on what is happening right now on the pitch.

Rewarding VIP Programme

Every bet earns you points. Higher tiers unlock faster withdrawals, bigger limits, dedicated managers and bonuses that are genuinely worth having. See the full breakdown on the VIP page.

Hundreds of Slots & Live Casino

From classic fruit machines to feature-packed video slots and live dealer Baccarat, Roulette and Blackjack tables running 24/7. All accessible on mobile without any app download.

24/7 Support in English

Live chat support is available around the clock. Whether you have a payment query, a bonus question or a technical issue, the team responds fast and resolves things properly.

Responsible Gaming Tools

Deposit limits, loss limits, session reminders and self-exclusion options are all available. 98ef is built for adult entertainment — the tools to keep it that way are always at your fingertips.

Get Started

Ready to Join 98ef?

Create your account in under two minutes, fund it with JazzCash or Easypaisa in PKR and start betting on PSL or spinning slots straight away. Already have an account? Log back in and pick up where you left off.

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18+ only  |  Play within your means  |  Responsible Gaming